E-commerce & Retail
Scale your online store without scaling your team. Our AI agents handle customer inquiries, process orders, and recover lost sales around the clock.
E-commerce Pain Points
Abandoned Carts, Lost Revenue
70% of carts get abandoned. Without timely, personalized follow-ups, those potential sales disappear forever.
24/7 Customer Expectations
Customers expect instant responses at 2 AM on a Sunday. Staffing for round-the-clock support isn't feasible.
Order Management Chaos
Tracking orders, processing returns, and updating customers manually becomes unmanageable at scale.
Inventory Blind Spots
Stockouts frustrate customers. Overstock ties up capital. Manual inventory tracking can't keep pace.
How Lumina Helps
AI agents built specifically for e-commerce challenges.
Smart Cart Recovery
AI-powered recovery sequences with personalized messaging and smart timing. Recover up to 25% more abandoned carts.
Always-On Customer Support
AI agents answer product questions, track orders, and handle returns 24/7. Escalate complex issues to humans seamlessly.
Automated Order Processing
From confirmation to delivery updates, every customer touchpoint is automated. Keep buyers informed automatically.
Inventory Intelligence
Real-time inventory monitoring with automated reorder alerts. Never miss a sale due to stockouts again.
Ready to Scale Your Store?
See how Lumina can automate your e-commerce operations and boost revenue.